USS Enterprise by FrigateRN This is the ship my grandfather served on, being decommissioned. He was one of the first few crew members on board the ship and is lucky enough to make the trip down to VA to go to the ceremonies tomorrow. Go Navy !
Voice, e-mail, chat, web, social media represent many ways to get in touch with businesses and brands. How can the changing landscape of customer contact technologies deliver a New Customer Experience? #cem #social