Yesterday I showed how to create a form for primary students using Google forms. It is so easy to add pictures, video, page breaks, etc. to make quizzes and tests easy to navigate and understand, especially for little ones. But what good is all of th
Voice, e-mail, chat, web, social media represent many ways to get in touch with businesses and brands. How can the changing landscape of customer contact technologies deliver a New Customer Experience? #cem #social