Cat people and dog people care about some of the same things, according to a new survey by Royal Canin. Both say temperament is the most important trait when choosing a new pet, and both prefer mixed-breed animals over purebreds. But dog owners’
Voice, e-mail, chat, web, social media represent many ways to get in touch with businesses and brands. How can the changing landscape of customer contact technologies deliver a New Customer Experience? #cem #social