How Richard II's grave was discovered. Richard III, the last King of England to be killed in battle, died at the Battle of Bosworth in 1485. Human remains found in 2012 by archaeologists under a car park in Leicester have now been confirmed to be the
Voice, e-mail, chat, web, social media represent many ways to get in touch with businesses and brands. How can the changing landscape of customer contact technologies deliver a New Customer Experience? #cem #social